Help

Support

We're here to help. Most questions answered below — or email us directly.

For fastest help, email ahmet.bilal.ozgun12@gmail.com. We reply within 1–2 business days.

Frequently Asked Questions

How does MoodMatch work?

Describe how you want to feel while reading — anything from "something cozy and nostalgic" to "a dark thriller I can't put down." MoodMatch's AI classifies your mood and returns 5 personalized book recommendations that match it.

How many recommendations do I get?

How do I upgrade to Premium?

Open the app and tap the paywall prompt when you reach your free limit, or go to Settings → Upgrade. Premium is $4.99/month with a $0.99 first month offer.

How do I cancel my subscription?

MoodMatch subscriptions are managed by Apple. To cancel, go to Settings → Apple ID → Subscriptions on your iPhone and cancel MoodMatch Premium. You keep access until the end of your billing period.

How do I delete my account?

Open the app, go to Settings → Delete Account. This permanently removes all your data — profile, bookshelf, reading history, and mood requests — within 30 days. This action cannot be undone.

My recommendation count seems wrong.

Recommendation limits reset at the start of each calendar month. If you believe your count is incorrect, email us with your account email address and we'll investigate.

I have a different question.

Email us and we'll get back to you.

Email Support